Privacy notice

Effective Date: August 25, 2026

Ancient Wisdom Essential Oils (“Ancient Wisdom Essential Oils,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, or interacting with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

· Name

· Billing and shipping address

· Email address

· Telephone number

· Account login information

· Payment and transaction information

· Product orders and purchase history

· Information you provide when contacting customer service

· Information you provide when submitting product reviews or other content

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, operating system, pages visited, referring website, and general website usage information.

2. How We Use Your Information

Ancient Wisdom Essential Oils may use your information to:

· Process and fulfill orders

· Process payments

· Create and manage customer accounts

· Provide customer service and support

· Communicate with you about your orders

· Send order confirmations, shipping updates, and other transactional communications

· Improve our website, products, and services

· Personalize your shopping experience

· Send promotional emails or other marketing communications when permitted by law

· Prevent fraud, abuse, and unauthorized activity

· Comply with applicable laws and legal obligations

We do not sell your personal information for monetary consideration.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, maintain shopping carts and customer sessions, analyze website usage, and improve your overall experience.

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of portions of our website.

4. Payments

When you make a purchase, payment information may be processed by third-party payment processors. We generally do not directly store complete credit card numbers or other sensitive payment credentials on our servers.

Payment processors may collect and process information in accordance with their own privacy policies and security practices.

5. Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business and provide services to you. These may include providers that assist with:

· Payment processing

· Order fulfillment and shipping

· Website hosting and technology

· Email and marketing services

· Customer support

· Website analytics

· Fraud prevention and security

These service providers are permitted to use personal information only as necessary to provide services to us or as otherwise permitted by law.

We may also disclose information when required by law, legal process, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, customers, property, or the safety of others.

6. Marketing Communications

If you choose to receive promotional communications from us, we may send you information about products, promotions, special offers, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Unsubscribing from promotional communications does not prevent us from sending transactional or service-related communications, such as order confirmations or shipping notifications.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of your information.

8. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms. These websites operate independently from Ancient Wisdom Essential Oils and may have their own privacy policies.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

· Request access to personal information we maintain about you

· Request correction of inaccurate information

· Request deletion of certain personal information

· Request information about how your personal information is collected and used

· Opt out of certain marketing communications

· Exercise other privacy rights provided by applicable law

To request to exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

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